Bringing Your Field Access Team Vision to Life

The Challenge

A pharma manufacturer with an infusion drug that has been on the market for 3 years with challenges in patient pull-through. A shift in organizational strategy, the client was looking to reimagine their field access team to measurably educate the market on new treatment pathway options and services available.

• Missing internal alignment on broader access strategy.
• Key performance metrics were too transactional and not focused on measurable patient pull-through.
• Upskilling of outsourced field access team.
• Uncertainty on future size & scope of field access team.

Goal: Create a field access team strategy and tactics that are aligned to the new organizational strategy and can be measured effectively going forward.

Our Solutions

• Identification of new system, data, and documentation needs
• New key performance indicators & workforce modeling
• Ways of working training across the broader organization

The Results

• >$3MM in predicted annual cost savings
• 20% expected improvement in patient pull-through
• Supercharged Team: New insourced team with upgraded tools and resources
• Ways of Working Alignment: For executive and territorylevel stakeholders

“We’ve tried to accomplish this for two years and you guys really got us to a much better place.”

Download Case Study: Bringing Your Field Access Team Vision to Life