Independent industry benchmark of patient and HCP satisfaction, utilization and evolving needs across patient support programs, field engagements and other third-party interactions, enabling pharma & biotech companies to deliver an improved patient and HCP treatment experience .
PURE Engagement is the only standardized, annual & independent assessment of HCP satisfaction with pharmaceutical company’s patient support services and its industry ranking among competition.
Understand changing HCP needs
Recognize HCP preferences, ways of working, and investment trends and how those translate into engagement with pharma support programs, field-based interactions and digital communication tools
Pinpoint areas of opportunity
Identify areas of investment opportunity to focus efforts in areas of greatest customer and organizational need
Focus resources on the areas of greatest impact
Defend commitments, our ask for new ones, based on the expectations of your customers
Compare yourself to the industry
Know how other manufacturers are performing in the eyes of HCPs
Know your industry rank
See how you stack up against peers, or competition, across a variety of measurement indices
Explore how PURE Engagement elevates your patient support program by leveraging valuable insights into industry standards and performance benchmarks.
“The PURE Engagement, powered by Nuvera, is the most comprehensive patient support and access study in the industry co-created with HCPs for measuring HCP satisfaction”
Oncology 2019-2024, Neurology 2020-2024, Immunology 2022-2024, Patient 2021-2024, Rare Disease Patient 2024, Mental Health Patient 2024, Caregiver 2023
Oncology 2025, Neurology 2025, Immunology 2025, Hemophilia 2025, Patient 2025
We create effective treatment experience strategies through experience and market insights.
