Role and Areas of Expertise:
Consulting Manager, experience in patient access, affordability, and policy, specializing in patient services, innovative technical solutions, and CRM design.
Short Professional Summary:
Elizabeth brings over 20 years of experience in patient access, affordability, and policy, specializing in delivering innovative technical solutions and CRM design.
She spent her first decade leading a complex patient services hub program supporting pediatric patients. In her next decade, she moved into product management and innovation. Supporting CRM design and build, along with leading predictive analytics and artificial intelligence tools supporting the patient service industry.
Education and Credentials:
- BA, State University of New York, College at Buffalo
- Harvard University, Management Development Program, Healthcare Administration
Notable Achievements or Projects:
Elizabeth is a member of NCPDP, where she has co-led groups that support interoperability and drug price transparency and has a pending patent creating a model to effectuate the Inflation Reduction Act (IRA).
Certifications held in Agile and Pragmatic Product Management
What are you passionate about at work?
After more than 20 years in the patient services space, I am deeply motivated by the impact of the work we do each day to support patients and their families. Navigating the healthcare landscape can be complex, and I take pride in contributing to solutions that help ease and simplify those challenges, making a meaningful difference in the patient experience.
A Personal Snapshot:
Much of my time outside of work is spent supporting my sons’ school and athletic pursuits and enjoying time with my husband of 20 years. I also enjoy walking, unwinding at our cottage, and exploring new destinations through international travel.