Role and Areas of Expertise
Consultant specializing in patient journey mapping, competitive benchmarking, patient support program design and optimization, and market access strategy.
Short Professional Summary
Hi, I’m Jess, a consultant at Nuvera with nearly a decade of experience spanning global health, market access, and patient-centered initiatives across the healthcare and life sciences sectors. My work at Nuvera focuses on designing and evaluating patient support solutions that improve access, navigation, and the overall patient experience across therapeutic areas, with a particular interest in rare disease and complex care pathways.
Before joining Nuvera, I worked on global health and market access initiatives in the U.S. and low- and middle-income countries, including projects focused on women’s health, primary care, and medtech access. My experiences living and working across the U.S., India, and Italy sparked my interest in how different healthcare systems approach access and patient support and continue to shape my work today.
Education and Credentials
- Master of International Healthcare Policy, Economics, and Management: Bocconi University, Milan, Italy
- BS in Biochemistry: University of Puget Sound, Tacoma, WA
- Fulbright Research Fellow: Pune, India
Notable Achievements or Projects
- Developed novel frameworks and evaluation indices for PSP optimization and Medicaid/Medicare rare disease access assessments
- Designed service blueprints, patient journeys, and support program strategies across multiple products and therapeutic areas
- Led benchmarking and patient experience initiatives focused on improving access and care navigation
What are you passionate about at work?
I’m passionate about using creative thinking and UX design principles to improve how patients navigate access and care challenges across the pharma ecosystem, especially in rare disease where barriers can be particularly fragmented and overwhelming for both patients and providers. I’m especially interested in designing innovative support models and frameworks that help clients create more seamless and patient-centered support experiences.
A Personal Snapshot
Outside of work, I enjoy yoga, hiking, sketching with ink and charcoal, cooking, and techno shows.